Dear Customer!

We apologize that you find the product not meeting your expectations. If it complies with our policies, we are happy to help. Please read the following and fill the form below:

Our Exchange Policy
  • You can exchange your product within 7 days of purchase.
  • Only perfumes that are unused and sealed can be exchanged. 
  • Please provide the original receipt for an exchange.
  • The product must be in its original packaging and the parcel is unopened.
  • If your product arrives damaged, exchange it immediately.
  • Only one exchange is allowed per purchase.
  • Delivery costs are the responsibility of the customer for exchange.
  • Sale or discounted products cannot be exchanged.

Our Return Policy
  • You can return your product within 7 days of purchase.
  • We accept returns for unopened and unused products.
  • You need to provide the original receipt for a return.
  • The item should be in its original condition and packaging.
  • Refunds will be given in the original payment method.
  • Return Delivery costs are the responsibility of the customer.
  • Sale or discounted products cannot be returned.
  • Refunds may take 5-7 business days to process.
  • For any return queries, please contact our customer support.

Frequently Asked Questions

Which Payment method is for Foreigner?

What about delivery days?